Bloolucky.com

At BLOOLUCKY.COM, we are committed to providing a transparent and fair refund policy for all our participants. Our goal is to ensure a positive experience for everyone who takes part in our raffles, while also maintaining the integrity of our operations.

1. General Refund Policy

All ticket purchases for raffles on BLOOLUCKY.COM are final and non-refundable. Due to the nature of our raffles, once a ticket has been purchased, we are unable to offer refunds or exchanges, except under the circumstances outlined below.

2. Refund Exceptions

We understand that certain situations may arise that require special consideration. Refunds may be issued in the following circumstances:

  • Processing Errors: If a payment is accidentally processed more than once, or if there is a technical issue that results in an incorrect charge, we will promptly issue a refund for the duplicate or erroneous transaction.
  • Raffle Cancellation: In the event that a raffle is canceled due to unforeseen circumstances or failure to meet participation thresholds, all participants will receive a full refund of their ticket purchase.
  • Fraudulent Transactions: If a transaction is determined to be fraudulent after investigation, the affected participant may be eligible for a refund.

3. How to Request a Refund

To request a refund under the above exceptions, please contact us at subscribers@bloolucky.com within 30 days of your purchase. Be sure to include the following information in your request:

  • Full Name
  • Email Address Used for Purchase
  • Transaction ID or Receipt
  • Reason for Refund Request

Our team will review your request and respond within 7 business days. If your refund request is approved, it will be processed within 5-10 business days, depending on your payment method.

4. Non-Refundable Items

Please note that the following are non-refundable:

  • Tickets purchased for raffles that have already concluded.
  • Donations made as part of the raffle process.
  • Any additional services or products purchased in connection with a raffle ticket that are non-refundable by nature.

5. Chargebacks

We strongly discourage initiating chargebacks through your credit card company or bank without first contacting us. Chargebacks can lead to additional fees and complications, which we are committed to resolving directly with you. If you believe there is an issue with your transaction, please reach out to us first, and we will work to address the problem.

6. Amendments to This Policy

BLOOLUCKY.COM reserves the right to amend or update this refund policy at any time. Changes will be posted on our website, and the effective date will be updated accordingly. Please review this policy periodically to stay informed of any changes.

7. Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact us at:

Email: subscribers@bloolucky.com

Thank you for your understanding and support of BLOOLUCKY.COM. We are dedicated to ensuring that all participants have a fair and enjoyable experience with our platform.

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